Browse all content in the Operational Efficiency category
The true value of AI chatbots isn't just automated responses—it's the 'backend mechanism' that records, analyzes, and improves customer interactions. Learn why backend integration is crucial and how SmartWeb's LiveAgent integration provides the solution.
Comprehensive guide from Knowledge Base (FAQ) fundamentals to the latest AI utilization methods in 2025. Practical guide covering creation steps, KCS operations, LiveAgent integration, and more to achieve operational efficiency and customer satisfaction improvement.
Comprehensive guide from Knowledge Base (FAQ) fundamentals to the latest AI utilization methods in 2025. Practical guide covering creation steps, KCS operations, LiveAgent integration, and more to achieve operational efficiency and customer satisfaction improvement.
