NEWS

SmartWeb Website Renewal — High-Speed, Multilingual Site Powered by Hugo

SmartWeb official website completely rebuilt with Hugo static site generator. Now featuring Japanese/English bilingual support, 1,000+ term glossary, and lightning-fast page loads. Support documentation also available on new portal.

Interwork Co., Ltd. has completely renewed the SmartWeb official website using Hugo, the world’s fastest static site generator.

Background

Our previous WordPress site faced challenges with dynamic page generation performance and a complex multi-plan service structure that was difficult for customers to navigate. This renewal addresses these issues to provide a faster, clearer web experience for our customers.

Key Changes

1. Lightning-Fast Performance with Hugo

We adopted Hugo, the world’s fastest static site generator built with Go. The database-free static site architecture delivers:

  • Dramatically faster page loads: Pages generate in milliseconds with ultra-fast CDN delivery
  • Zero security vulnerabilities: No database means no SQL injection or similar attack vectors
  • Lower operational costs: Serverless architecture significantly reduces infrastructure expenses

2. Simplified Service Structure

We reorganized from four separate plans (Basic, Call Center, SNS/EC Enhancement, AI Chatbot) into two clear solutions.

Previous SiteNew Site
4 plan typesAI Customer Support + AI Content Creation & Web Build
Scattered features4/2 features consolidated per solution
Hard to chooseEasy to select based on your needs

3. Bilingual Japanese/English Support

The previous site was Japanese-only. The new site offers complete Japanese and English bilingual support, making SmartWeb information accessible to international customers and businesses considering global expansion.

4. New 1,000+ Term Glossary

We created a comprehensive glossary with over 1,000 professional terms covering AI chatbots, customer support, and content marketing—available in both Japanese and English. Search by Japanese syllabary or alphabetically to quickly find and understand industry terminology.

5. Complete Support Documentation Overhaul

The support portal has also been rebuilt with Hugo and is now live at support.smartweb.jp.

New Support Portal Features:

  • Feature guides for AI Chatbot, AI Email Response, AI Answer Assistant, and Ticket System
  • Detailed documentation on Settings, Security, and Pricing
  • Fast search functionality
  • Bilingual Japanese/English support

Technology Stack

ComponentTechnology
Site GeneratorHugo
HostingAWS Amplify
CDNCloudFront
Version ControlGitHub
DeploymentAutomated via GitHub integration

Looking Ahead

Building on this renewal, we plan to:

  • Continuously expand the glossary
  • Further enrich blog content
  • Add customer case studies
  • Consider expanding language support

Please explore our renewed SmartWeb website. Contact us with any questions or feedback.

New Website: smartweb.jp
Support Portal: support.smartweb.jp

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