Latest technology news and updates
A detailed comparison of HUGO and WordPress covering performance, security, operational costs, and extensibility. Learn the pros and cons of static site generators vs CMS to make the best choice for your project.
To maximize AI chatbot ROI, website integration is just as critical as response accuracy. We explain the pitfalls of multilingual support and SmartWeb's integrated design approach.
The true value of AI chatbots isn't just automated responses—it's the 'backend mechanism' that records, analyzes, and improves customer interactions. Learn why backend integration is crucial and how SmartWeb's LiveAgent integration provides the solution.
A comprehensive guide to Hugo static site generator: features, pros and cons, and implementation. Learn how small businesses can reduce costs and improve security with Hugo websites.
Learn practical applications of large language models like ChatGPT, explore different LLM platforms, understand how these models work under the hood, and discover how to leverage them effectively in your daily work and life.
An in-depth exploration of Project Vend, an experiment where Claude AI autonomously operated a vending machine business, revealing critical insights about AI agent limitations, deception, and the future of autonomous business operations.
Explore the differences between Retrieval-Augmented Generation (RAG) and Cache-Augmented Generation (CAG), two powerful techniques for enhancing large language models with external knowledge. Learn when to use each approach and how they solve the knowledge gap problem in AI.
Comprehensive guide to AI customer support trends and success stories. Learn winning strategies in the global market from Salesforce, Amazon, and SME examples. Complete coverage of multilingual support, multimodal AI, and generative AI applications.
Business revolution through centralized social media management! Achieve 30-50% reduction in work time, 30% shorter response time, and 10% improvement in customer satisfaction. Manage Facebook, Instagram, X, email, and phone calls on a single screen. Zero missed responses with LiveAgent, automatic ticket assignment system. Implementation guide for small and medium enterprises.
A comprehensive guide to the 5 types of AI chatbots (rule-based, AI-powered, generative AI, RAG, and hybrid). Learn their characteristics, advantages and disadvantages, selection criteria by use case, and implementation considerations to confidently deploy chatbots even for small and medium-sized businesses.
Examining the true capabilities of AI-powered automated response generation through real examples. A thorough analysis of accuracy and practicality through complex technical inquiries and complaint handling cases.
From automatic LLM evaluation methods to Japanese-specific benchmarks and hallucination mitigation strategies—comprehensive knowledge essential for enterprise AI adoption. Includes FlowHunt case studies.
Learn the basics and practical applications of RAG (Retrieval-Augmented Generation). Detailed coverage from differences with traditional AI to benefits and real-world use cases.
Discover the exact strategies top 100 YouTubers use to get millions of views. Based on analysis of 93,421 videos, learn the data-backed secrets of thumbnail design, title optimization, and content structure that drive YouTube success.
Learn the critical security risks in AI systems, from data poisoning to prompt injection and jailbreaks. Discover how to evaluate vulnerabilities across the AI lifecycle and build resilient AI architectures.
A comprehensive guide to AI implementation for SMEs without IT staff. Achieve operational efficiency and improved customer satisfaction through ticket systems, AI email auto-response, and AI chatbots.
Are you spending excessive time on business email responses? From scientific approaches to integrated platforms, discover revolutionary improvement methods for efficient email handling.
Explore the future of artificial intelligence with DeepMind's CEO Demis Hassabis as he discusses the balance between scaling and innovation, the pursuit of AGI, and breakthrough applications in science and technology.
Comprehensive guide from Knowledge Base (FAQ) fundamentals to the latest AI utilization methods in 2025. Practical guide covering creation steps, KCS operations, LiveAgent integration, and more to achieve operational efficiency and customer satisfaction improvement.
A comprehensive guide to customer support ticket systems, from basics to implementation and AI integration. Learn how to achieve operational efficiency and improve customer satisfaction.
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